Shipping Policy

Free Shipping

Free shipping will be provided for every new order that has a mattress included in it.

Our team of delivery experts are trained professionals. We ensure that every delivery is completed safely, efficiently, and without any damage. We stock the most popular models and sizes for quick and easy delivery. Our turnaround time is 1-3 business days.

Our shipping is free. We do not charge shipping fee for a new order that has a mattress included in it.

Free shipping does not apply to standalone order of pillow unless it is part of a mattress order.

 

Shipping for exchanged and return mattresses

There is a $65 shipping fee for all returned and exchanged mattresses.  

In order to keep our prices low, we have some exceptions in our free shipping policy. There is a shipping surcharge for both exchanged and returned mattresses. If the customer claims the 90-day Comfort Guarantee or 14-day Full Refund, shipping charges will apply.

14-day Full Refund: We will send the return shipping label to our customers and arrange a pickup of the item from their location. Customer must pay for the shipping charges in advance.

For pillow returns under 14-day Full Refund claim, shipping charge is $20.

90-day Comfort Guarantee: Customers will pay shipping charges for a new mattress which will be sent to them in exchange for the old mattress. This shipping fee does not include the Mattress Disposal Fee.

90-day Comfort Guarantee does not apply to pillows. 

 

Area of Service

Our current area of service is Greater Toronto Area (GTA), Kitchener/Waterloo and Niagara Region.

We are continuously working to increase our service area. We are currently delivering our products all over Greater Toronto Area, Kitchener/Waterloo and Niagara region.